About
Drainage without the theatre
No sucking of teeth, no vague figures, no invented problems. A trade that has a poor reputation for exactly those things, done in a way that does not deserve it.
Who you are calling
We are the local drainage team covering Plymouth and the rest of Devon. Our engineers work this patch and no other, which is the only reason we can promise a response as quick as 30 minutes and mean it.
The work is straightforward: clear what is blocked, find out why it blocked, and fix the cause if there is one. Where we differ is in how much of that we show you. Camera footage before, camera footage after, and a written price for anything beyond the visit itself.
We handle domestic call-outs and commercial contracts with the same crews and the same kit — a blocked kitchen waste in a terraced house and a failed interceptor on a retail park are the same problem at different scales. Senior citizens and NHS staff get 20% off, every job, every time.
How we work
Four things we will not compromise on
These are not marketing lines. They are the reasons the same customers call us back and recommend us on.
Evidence, not opinion
Every recommendation we make comes with footage behind it. If we say a pipe needs repairing you will see why on a screen, and you keep the video whether you use us or not.
The price we said
Unblocking from £79, CCTV surveys from £99, and the rate for anything else given on the phone before an engineer leaves. Anything that changes the job gets agreed before it happens, never discovered at invoice stage.
Fix the cause, guarantee the fix
Clearing a blockage that will return in a month is easy money and bad work. We look for the reason it blocked, and structural repairs carry a written guarantee of up to 20 years.
Actually local
Engineers work a defined patch rather than being sent wherever the next job lands. That is why a 30-minute response is realistic and why we are still around when you call back.
Talk to us
One call, a straight answer
Ring either number and you get someone who does the job, not a call centre. They will tell you whether it needs an engineer today, what it is likely to cost, and what we will do when we arrive.
30 min
Response time, as quick as
£79
Unblock drains from
£99
CCTV survey from
20 yrs
Guarantee on repairs, up to
20% off
Senior citizens & NHS staff
24/7
Lines open every day of the year
How we operate
No surprises, at any point
Drainage has a reputation for vague prices and vaguer explanations. These are the things we commit to on every single job.
As quick as 30 minutes
The line reaches an engineer day or night, not a voicemail box. On emergencies the nearest van can be with you in as little as half an hour.
Priced before we start
Unblocking from £79, CCTV surveys from £99. You get the figure on the phone before any work begins. Nothing is invented on the invoice.
You see what we see
Camera footage of the problem and of the finished job, sent to you. No taking our word for it.
Insured and certified
Full public liability cover, trained engineers, and paperwork available before we come on site.
Up to 20 year guarantee
Structural repairs and liners carry a written guarantee of up to 20 years, with the term stated on your quote, not hidden afterwards.
Local vans, local engineers
The van attending is already in your area. That is why we can get to you quickly and why we come back if needed.
Get it looked at before it gets worse
Blockages rarely clear themselves and broken pipes never do. A phone call costs nothing and usually tells you whether this is urgent — and we can be with you in as little as 30 minutes.
Or book online